BetterCallPaul.tech

Apple iphone and Mac Help for normal people.

My Mission

My mission is to give back by helping people feel confident and comfortable with their whole tech life — from devices and accounts to connections, security, and everyday workflows. I focus on fixing what you already have, teaching you along the way, and providing patient, clear support so technology fits smoothly into your life without the stress.

My core Values

Giving Back — this project is about helping people, not just fixing problems.
Honesty — clear answers, no upselling, no hidden agenda.
Patience — I meet you where you are, no judgment.
Clarity — explanations in plain English, never geek-speak.
Fun — technology can be serious, but fixing it doesn’t have to feel stressful.

outcomes clients can expect:

Clear, no-jargon explanations.
Problems fixed without pressure.
Confidence in your tech — at home and at work.
Practical solutions for families, professionals, and small businesses.

Tech Life Coaching & Training

Need someone patient to walk you through the tricky stuff? That’s what this is for.

Get your passwords under control (finally).
Know when to replace, upgrade, or just keep what you’ve got.
Make smart choices on plans, WiFi, and security.
Learn best practices for a smoother, less frustrating tech life.

No judgment, no jargon. Even self-described “tech novices” are welcome.

Software & AI Help

Beyond troubleshooting, I also build solutions. From custom workflows and lightweight accounting tools to apps that make personal or small business life easier, I’ve created software that solves real problems.

I also provide practical ways to use AI — not just rewriting your resume or LinkedIn profile, but finding creative, everyday uses that save time and spark ideas. Examples include:

Tracking jobs or customer requests without spreadsheet chaos.
Using AI to draft customer emails, summarize notes, or organize projects.
Building simple apps that cut out repetitive tasks at work or home.
Custom solutions just for your specific needs.

Hardware Fixes

When your devices act up, I’ll dig in, figure out what’s wrong, and get things working again. Macs, iPhones, and iPads are my specialty. Examples include:

A Mac that suddenly slows to a crawl.
An iPhone that refuses to charge or sync.
WiFi dropping every time you’re on a Zoom call.
A laptop that crashes in the middle of important work.

Once it’s fixed, I’ll also show you how to prevent the same problem in the future — so you spend less time frustrated and more time getting things done.

Pricing & Community Promise

Our first call is free.

We’ll talk through what’s going on, bounce around some ideas, and come up with a plan that fits you. After that:

$85/hr for most work.
Ongoing needs? We can set up a package.

Community Promise

When you hire me, you’re also helping me give back. Every paid project makes it possible to support people who can’t always afford tech help — older adults staying connected, veterans with new devices, parents juggling online life, or anyone who just needs a little extra patience.

Together, we keep technology accessible and supportive for everyone.

Frequently Asked Questions

Please reach me at paul@BetterCallPaul.tech if you cannot find an answer to your question.

What types of devices do you specialize in at BetterCallPaul.tech?

Mostly Apple — iPhones, iPads, and Macs are my bread and butter. That said, I can also speak Windows and Android if needed. My focus on Apple keeps things simple, affordable, and sharp.

What sets BetterCallPaul.tech apart from other tech support services?

I’m not here to upsell you on new gear or rush through a fix. I focus on helping you get the most out of what you already have, and I teach you along the way so you feel more confident next time. It’s tech support that’s clear, patient, and people-first.

Is there one project that sticks out as unusual?

Yes — one that means a lot to me. I volunteered to help a widowed client get crucial financial data released after years of red tape. We spent hours on speakerphone with banks and institutions, working step by step through the tech hurdles until her case was resolved. It reminded me that tech isn’t just devices — it can truly change someone’s life.

Do you work with people who aren’t comfortable with technology?

Yes, that’s exactly who I love helping. If you feel “bad with tech” or intimidated, you’re in the right place. I keep it calm, no jargon, no judgment — just patient guidance to make things clear and less stressful.

Do you offer IT consulting services?

Yes — for small businesses, I can help streamline workflows, improve security, and find lightweight software solutions that make daily operations easier. Think of it as practical, real-world consulting without the enterprise-level price tag.

What if I can’t afford your rate?

Reach out anyway. I have a Community Promise built into this project — if money’s tight, I’ll work something out so you still get the help you need.

Do you make house calls?

Yes, I can come to you if you’re local. I also do a lot of remote support over the phone or Zoom, which works surprisingly well for most issues.

Can you just “do it for me” instead of teaching me?

Of course. Some people like to learn as we go, others just want the headache gone. Either way, I’ll meet you where you are.

Better call Paul .Tech